You can exchange or return goods within 14 calendar days from the date of order receipt.
Products of gold and precious stones, accessories (headbands, brooches, bijouterie, masks), perfumes and cosmetics, beach clothing, underwear and hoisery, household chemicals, personal care products, children's toys, plastic utensils for food and paid food products with a valid shelf life issued by the store, can not be returned. Other products can be returned only in its original form: there must be tags and labels and no traces of use on the product. Otherwise, exchange or return of goods will be refused. After completing the procedure, we will give you a return receipt.
Refunds:
Refunds are considered within 3 business days of the request. Next, we will send you a confirmation email.
When paying for goods by credit card, the refund is made within 14 working days from the date of sending the email. The repayment period also depends on the bank in which you were issued the credit card. You can get detailed information about the refunds online or by sending a request to the bank.